Fast, Reliable Shipping
We deliver your premium hair care products quickly and safely to your doorstep. Choose from multiple shipping options to fit your needs.
Shipping Options
Choose the shipping method that works best for you
- 3-5 business days
- Tracking included
- Insurance included
- Next-day delivery
- Priority tracking
- Signature required
- Guaranteed delivery
- Real-time tracking
- White-glove service
Shipping Details
Delivery Areas
We currently ship to all 50 US states and Canada. International shipping is coming soon! Free shipping is available on orders over $75 within the US.
Processing Time
Orders are processed within 1-2 business days. Orders placed after 2 PM EST will be processed the next business day. Weekend orders are processed on Monday.
Package Protection
All packages are carefully wrapped and protected. We use eco-friendly packaging materials and include insurance on all shipments for your peace of mind.
Important Information
Signature Required
Express and overnight shipments require a signature upon delivery. If you're not available, the carrier will leave a notice with instructions.
Weather Delays
Severe weather conditions may cause delivery delays. We'll notify you if your shipment is affected and provide updated delivery estimates.
Tracking Information
You'll receive tracking information via email once your order ships. Track your package in real-time through our website or carrier's app.
Shipping FAQ
Common questions about our shipping policies
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account and viewing your order history.
Can I change my shipping address after placing an order?
You can change your shipping address within 2 hours of placing your order. After that, please contact our customer service team for assistance.
What if my package is damaged or lost?
All packages are insured. If your package arrives damaged or is lost in transit, please contact us immediately and we'll arrange for a replacement or refund.
Do you ship to PO boxes?
Yes, we ship to PO boxes for standard shipping. Express and overnight shipping options require a physical address for delivery.
Can I schedule a specific delivery time?
For express and overnight shipments, you can request a specific delivery window through the carrier's website using your tracking number.