Terms of Service
These terms and conditions govern your use of our website and services. Please read them carefully before making a purchase or using our platform.
Terms Overview
By using our website and services, you agree to these terms and conditions
Legal Agreement
These terms form a legally binding agreement between you and KeraGold Pro.
Your Rights
We clearly outline your rights and our responsibilities to you.
Important Notice
Please read these terms carefully as they affect your legal rights.
Acceptance of Terms
Agreement to Terms
By accessing and using the KeraGold Pro website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Product Information & Usage
Product Descriptions
We strive to provide accurate product descriptions, images, and specifications. However, we cannot guarantee that all product descriptions are completely accurate, complete, or error-free.
- Product images are for illustrative purposes only
- Colors may vary slightly due to monitor settings
- We reserve the right to correct any errors or omissions
Product Usage & Safety
Our products are designed for professional and personal use. Please follow all instructions and safety guidelines:
- Read and follow all product instructions carefully
- Perform a patch test before first use
- Discontinue use if you experience any adverse reactions
- Keep products out of reach of children
Orders & Payments
Order Processing
When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason, including but not limited to:
- Product availability
- Pricing errors
- Suspected fraud or unauthorized use
- Shipping restrictions
Payment Terms
Payment is required at the time of order placement. We accept the following payment methods:
- Credit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay and Google Pay
- Shop Pay
Note: All payments are processed securely through encrypted connections. We do not store your complete payment information on our servers.
Shipping & Returns
Shipping Policy
We ship to all 50 US states and Canada. Shipping times and costs vary by location and method:
- Standard shipping: 3-5 business days (free on orders over $75)
- Express shipping: 1-2 business days ($12.99)
- Overnight shipping: Next business day ($24.99)
We are not responsible for delays caused by weather, natural disasters, or other circumstances beyond our control.
Return Policy
We offer a 30-day money-back guarantee on all products. Returns must meet the following conditions:
- Products must be returned within 30 days of delivery
- Items must be unopened or gently used
- Original packaging and receipt required
- Free return shipping provided
Limitation of Liability
Disclaimer of Warranties
Our products are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:
- Merchantability and fitness for a particular purpose
- Non-infringement of third-party rights
- Accuracy, reliability, or completeness of information
Limitation of Damages
In no event shall KeraGold Pro be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or use
- Business interruption
- Personal injury or property damage
Important: Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid for the products in question.
Intellectual Property
Ownership
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of KeraGold Pro and is protected by copyright and other intellectual property laws.
Permitted Use
You may use our website and content for personal, non-commercial purposes only. You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or logos without authorization
- Reverse engineer or attempt to extract source code
- Use automated systems to access our website
Note: If you believe your intellectual property rights have been violated, please contact us immediately at legal@keragoldpro.com.
Contact Information
If you have any questions about these Terms of Service, please contact us:
legal@keragoldpro.com
For legal and terms-related inquiries
Phone
(800) KERAGOLD
Mon-Fri 9AM-6PM PST
Mailing Address:
KeraGold Pro Legal Department
123 Beauty Lane
Los Angeles, CA 90210
Changes to Terms
We reserve the right to modify these Terms of Service at any time. When we make changes, we will:
- Update the "Last updated" date at the top of this page
- Notify you via email if there are significant changes
- Post a notice on our website for 30 days
Your continued use of our website and services after any changes constitutes acceptance of the new terms. If you do not agree to the modified terms, you must discontinue use of our services.